Privacy Policy

Last updated: May 2026

This Privacy Policy explains how information is collected, used, and protected when you use this website or enquire about services provided by Dr Julie Ziesmann.

By using this website, you agree to the terms outlined below.

1. Information Collected

Information may be collected when you:

  • submit an enquiry form

  • book a consultation or session

  • contact the practice by email

  • use the website

This information may include:

  • your name

  • email address

  • phone number

  • appointment details

  • information you choose to share in your enquiry

Website usage information such as browser type, pages visited, and general location data may also be collected through analytics and cookies.

2. How Your Information Is Used

Your information is used to:

  • respond to enquiries

  • arrange consultations or appointments

  • provide requested services

  • maintain administrative records

  • improve website performance and user experience

  • understand how visitors use the website

Your information is not sold to third parties.

3. Confidentiality

Information shared during consultations or sessions is treated confidentially and handled in accordance with professional and ethical standards.

Confidentiality may only be broken where there is a legal or ethical obligation to do so, including where there are concerns about serious risk of harm to yourself or others.

4. Booking and Scheduling

Appointments may be managed through Acuity Scheduling, which may collect and process personal information necessary for booking and appointment administration.

Please refer to Acuity Scheduling’s own privacy policy for further information about how data is processed through their platform.

5. Website Hosting and Analytics

This website is hosted by Squarespace.

Analytics and advertising tools may be used to understand website traffic and improve services, including:

  • Google Analytics

  • Google Ads conversion tracking

These tools may use cookies or similar technologies to collect anonymised information about website usage.

6. Cookies

This website may use cookies to improve functionality, analyse traffic, and support advertising performance.

You can control or disable cookies through your browser settings.

7. Data Storage and Security

Reasonable steps are taken to protect personal information and maintain secure systems for communication and data storage.

However, no online transmission or storage system can be guaranteed completely secure.

8. Your Rights

Under UK data protection law, you may have the right to:

  • request access to your personal data

  • request correction of inaccurate information

  • request deletion of your data where appropriate

  • withdraw consent where applicable

  • lodge a complaint with the Information Commissioner’s Office (ICO)

9. Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact us.